7302 S. Kentucky Avenue, Camby, IN 46113
Welcome to Jensen's Pools!
We have a simple philosophy: creating and maintaining a positive experience for all of our customers. Our dedication to exemplary customer service, in both construction and retail fronts, will always be our number one priority!
The girl that helped me was nice. Not very helpful but she did say that if I bought the wrong filter I can exchange it.
Real professional operation
BOB JENSEN AND HIS CREW ARE ALWAYS FRIENDLY AND HELPFUL. AWESOME COMPANY!
These people are great!! Installed our pool we purchased 2 years ago. They are all very nice and treat us like family.
Great for those hard to find parts
Extremely friendly and personable staff who clearly enjoy what they do.
Our experience with Jensen pools was awful. The owner Bob Jensen missed his calling, he should be a used car salesmen. The first issue was the liner, we chose the liner we wanted. A week before install we were told they couldn’t provide liner, and we were told we needed to choose another liner. We chose the big kahuna package. The day of install we were told they couldn’t provide us with the filter that came with that package. It was suppose to come with a filter that held 250# of media. The one we got held 190# of media. You would think there might be a price reduction, nope same price. We were then told they forgot the solar cover, that was also suppose to come with the package we purchased. Did they bring us the cover, nope we had to go pick it up. There store is a half hour away. We also didn’t receive our winter cover, which I asked about when I picked up the solar cover. I was told I needed to pick that up in the fall when I came to there closing class. I explained to them that I had no intention of coming to the class, and would like to pick it up now. I was told it wasn’t available. The reason they do this is to strong arm you into buying there closing kit. I came to there class picked up my cover and another part that was missing from the package we purchased, I did not purchase there closing kit. All of these issues were brought to there attention, all I got were excuses. I would not recommend Jensen pools.